Business Benefits and Process Lead
Temporary - Full Time (up to 3 years for the duration of Yarra's ERP program)
Band 8 – $125,815.25 + super + RDO (RDO applicable for full-time 38 hours per week only)
Why You’ll Want to Join Us
- Supportive and friendly team environment where we value growth and development
- Hybrid/flexible working arrangements and an emphasis on work/life balance
- Work in a dynamic and collaborative environment
Benefits Package
- Hybrid Working Policy For those working full time hours - 3 days worked in the office and 2 days WFH
- Exceptional leave entitlements - 16 days personal leave, 18 weeks parental leave, plus cultural leave and compassionate leave
- Health and wellbeing - free EAP counselling, discounted leisure membership 40% off for Staff and 25% off for Managers, salary sacrifice childcare options
- Professional Development – leadership courses and learning workshops, Education Assistance Program featuring study and exam leave and up to 50% course fee reimbursement
About the Role
The City of Yarra is embarking on a 3-year ERP Transformation Program to modernise services, improve organisational performance, and enhance community outcomes.
The Business Benefits & Process Lead will guide a team of Business Analysts to deliver end‑to‑end process integration, benefits realisation, and readiness for the TechnologyOne SaaS ERP implementation, into sustainment.
The role ensures that process changes are fit‑to‑standard, integrated across modules, and designed holistically through a customer‑centred and community‑value lens. This position is strategically responsible for enabling measurable benefits, supporting people‑centred change, and ensuring the program delivers improved outcomes for residents, businesses, and staff.
We’re proud to offer flexible working arrangements, strong internal development pathways, and a culture that prioritises wellbeing and connection. This is a great opportunity for a senior transformation leader ready to drive end‑to‑end process excellence and shape simple customer‑centred processes, and realise meaningful benefits, mentorship and future career progression opportunities.
What We’re Looking For
We’re looking for a candidate with previous experience in leading business transformation to help deliver outcomes in City of Yarra's upcoming ERP Transformation Program. This will include project management, benefits management, building and maintaining stakeholder engagement and leading a strong team of Business Analysts.
Yarra City Council is a Dynamic and Progressive Organisation, proud of our inclusive culture, diversity and continual progression of development of staff. We strive to make a positive difference in people’s lives and continually improve services to the community.
Need More Info?
For further information, please refer to the Position Description or contact Emma Fernandes, ERP Change Coordinator at Emma.Fernandes@yarracity.vic.gov.au
Business Benefits and Process Lead - Position Description (February 2026).pdf
Applications close on: Sunday 1st March 2026 at 11:55pm.
How to Apply
In your application, please include your Resume and a 1-page Cover Letter. In your cover letter, provide a brief overview addressing the Key Selection Criteria as outlined in the Position Description. A separate document addressing KSC is not required.
Additional Information
This position is subject to satisfactory Police Check and Working with Children Check prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
At Yarra Every Job is a Climate Job! Acting on the climate emergency requires that we change the way we think, make decisions, and prioritise action. We must embed proactive climate responses in the ways we govern, live our lives, and conduct our work. Every choice we make today and into the future will have an impact; this is true for Council and the community.
Acknowledging the scale of this crisis, at Yarra we are committed to ensuring that every job is a climate job meaning that each staff member will play a key role in shaping our climate response.
Yarra's Commitment to Diversity
Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer.
We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
