Business Support Officer - Lead
Permanent - Full Time (Flexible)
Band 5 - starting at $78,448.84 + super + RDO (RDO applicable for full time 38 hours per week only)
- Supportive and Friendly team environment where we value growth and development
- Hybrid/flexible working arrangements and an emphasis on work/life balance
- Work in a dynamic and collaborative environment
Join our new Senior Services Unit within the Ageing, Equity and Community Development Branch. We are seeking an enthusiastic and adaptable team member with high level customer service, business and system support skills to support the Unit.
In this role, you will lead the delivery of the home maintenance service, supporting residents and liaising with service delivery staff and health professionals to ensure access to this important service. In addition, your business and systems skills will be relied upon to lead, support and maintain Council’s client management system. The Senior Support Services Unit has a focus on community well-being and social connections.
To be successful in this role, you will have high level customer skills, with the ability to listen, engage with and relate to older people. You will also have high level computer analysis and literacy skills, with the ability to communicate information effectively. As part of a small and collaborative team, flexibility is essential. You’ll also provide support across our Social Support, Food Services and Community Transport programs, especially during periods of staff leave or peak demand. You may have previous experience working in a related role and have advanced Microsoft Office skills and experience in using client management systems.
Yarra City Council is a progressive and flexible organisation. We pride ourselves on our inclusive culture and commitment to diversity. We aim to make a positive difference in people's lives and provide support to senior residents
For further information see the position description or contact Anna Lew Ton, Coordinator Senior Support Services, on 9205-5282 or at Anna.LewTon@yarracity.vic.gov.au
Business Support Officer Lead - Community Strengthening - Position Description (April 2025).pdf
Applications close on Monday 2 June 2025 11:55pm.
In your application, please include/attach your Resume and 1-page Cover Letter. In your Cover Letter, provide an brief overview addressing the Key Selection Criteria (KSC) as outlined in the Position Description. A separate document addressing KSC is not required.
*This position is subject to satisfactory Police Check, Working with Children Check and a pre-employment medical assessment prior to commencement. Pre-employment checks are not used by Yarra City Council to prevent any applicant from applying for this position. Each application will be considered on its merits.
Yarra City Council is committed to being a child safe organisation and supports flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and people who identify as gay, lesbian, bisexual, transgender, intersex or queer. We draw pride and strength from our diversity, remain open to new approaches and actively foster an inclusive workplace that celebrates the contribution made by all our people.
